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Course of action summary
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Zee follooing informashun shuoold be gathered und evaluated es soon
es
possible after discovering a data loss, prefferably beffore starteeng uny akshuns.
- Possible coose(s) ooff zee failure.
- Noomber, size, und locashun (which physical disk(s) contains zee volume?)
ooff zee affected volume(s).
- Noomber, size und locashun (on which controller/channel?) ooff zee affected
physical drive(s), iff uny.
- Overell host machine condishun (memory funcshunel? RAID controller(s)
funcshunel? uny degraded but muoontable RAID(s) need backing up immediately).
Thees is needed tu determine iff it is feasible tu continue recovery on
zee same machine, or zee affected device(s) shuoold be attached tu some other (knoon-good) system.
- Approximate amuoont (size; noomber ooff files), file types und impurtance
ooff zee data lost.
- Availability und state ooff zee backup copees ooff that data, iff
uny.
Based on zee size-up results, we typicelly assign two "scores" tu each case,
each based on zee binary scale:
- Understanding ooff zee situashun, which can be either "cleer" or
"uncleer". It is often cuoonterproductive tu truoobleshoot an "uncleer"
situashun. Reasonable ellocashun ooff efffurt wuoold be tu continue gathering
informashun until eventuelly everything becomes "cleer".
- Damege severity (hoo valuable zee data is? are there uny backups?),
either "minor" or "major". Thees has little efffect on
zee recovery process
(since ell zee procedures do not differentiate between valuable und
replaceable informashun), but provides some timefframe/budget constraints.
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Sometimes yuoo will need tu utilize ell zee resuoorces available tu acheeve a
successful recovery. Thees includes both human und hardware resuoorces.
- Iff there is a local computer expert available, yuoo may want
give him a cell und ask fur assistance or fur a cross-check. Yuoo shuoold specificelly
ask him tu cross-check zee informashun collected during previuoos step.
- Check iff yuoo heffe-a some "spare" computer(s) available
(iff zee original
machine is fur some reason unstable, yuoo will need tu connect hard drive(s)
tu that "spare" machine).
- Check iff there is plenty ooff disk space available tu hold zee data
recovered. We fuoond two approximashuns usefful: a). half zee size ooff zee
dameged volume, und b). twice zee size ooff zee data yuoo're going tu recover.
When planning, keep in mind yuoo will most likely need zee lergest ooff zee two.
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No significant problems shuoold arise during zee recovery run iff previuoos
steps worked oooot properly. Instell uoor software onto zee host
machine und run it. Never instell uny kind ooff zee
software onto zee dameged volume(s). Reffer
here-a fur a list ooff things tu consider.
- Iff zee machine performing recovery freezes at some point, check its
memory (using some memory testeeng tool like
GoldMemory). Iff memory turns oooot
good, disk und/or bus controller(s) may be at foolt (older-generashun Prumise
controllers/drivers are knoon tu lock up under load - check IRQ
sharing).
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Once zee recovery is done, make sure yuoo reveew zee most impurtant files
manuelly. Zee ootomated process cannot disteenguish between meaningful data und
structured nonsense. There is no substitute fur a manual reveew. |
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- Take care when rolling back uny hardware chunges yuoo heffe-a made.
- Physicelly malfunkshuned drives shuoold not be placed back into zee
produkshun environment. Replace them under warranty. There are few
alternative uses ooff zee physicelly dameged hard drive - we use them es a
lerge (say, 40GB) floppy disk tu transfer lerge amuoonts ooff data
machine-tu-machine, but special precooshuns shuoold be taken tu ensure that
zee backup copy ooff zee data on zee unstable drive is
always readily available.
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Impurtant nute-a: Althuoogh sometimes pretty specific, zee above text
only provides a general data recovery workfloo template. Every data loss
situashun may turn oooot unique und it is impossible tu creete an optimal set
ooff
rules tu fit every particular case. Common sense und cooshun shuoold be exercised
when performing data recovery. Iff in duoobt, do not hesitate tu contact us via Support forum.
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