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ryry2
12th March 2008, 08:09
Hello, I was hoping you could help me with a problem Im having...

Last night, I ran ZAR on a hard drive that had failed a week ago. I went through the recovery process listed on your tutorial (on a purchased version) and was able to see a list of all the deleted files on the drive. I selected which files I wanted to recover and put them on my hard drive. After recovering, I went to access the files and not a single one of them are able to open. None of the .jpg files I recovered can be opened, none of the .exe (program installs) files I recovered can be run and none of the internet explorer favorites can be opened. When I was looking at the file tree, there most of the files were listed as gray or green and when I look at the log file, it says a bunch of files were skipped. Is there anything I can do to view/use these files again? Thanks for your help

ryan

Alexey V. Gubin
12th March 2008, 12:44
There is very little I can tell you without seeing the log file. Please ZIP the log file, C:\Program Files\ZAR\logfile.txt, and email it to me at development@z-a-recovery.com

ryry2
18th March 2008, 08:01
Well, I dont know what happened last time but I tried running ZAR again and I was able to recover 95% of my lost files! Thanks so much for a great program!!!

Ryan

Alexey V. Gubin
18th March 2008, 08:39
Maybe you got something mis-set at first run. Well anyway.