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View Full Version : Files Recovered but won't open.


Glenn
21st January 2009, 18:53
I am using version 8. It usually either recovers the files or not; not much of a question about it. This time the tree is accurate, the folders are all in place, the file names are there and the extensions are correct. None of the files will open. The MS Office files say that the extension dosn't match the file type and display junk characters. The images just say that they can't be opened.

Can anyone help?

Alexey V. Gubin
22nd January 2009, 14:42
Could you please get a log file, C:\Program Files\ZAR\logfile.txt, ZIP it and email to me at development@z-a-recovery.com, so I can take a look.

Additionally, a short history of the problem would probably be useful.