System Crash

[leisureman]

I just purchased ZAR 8.2 and I need to recover a disk that is showing RAW file system due to a power surge. I can get as far as step 4 - pick the physical disk. When I hit "next", the message "reading and processing LDM database" appears. At this point the system freezes and after 15-20 minutes the computer automatically shuts down and reboots to the chkdsk screen. I am running WinXp SP2 on a Gateway GT5040, Intel 820 DualCore processor with 2 gig memory. HDD is hooked up via USB 2.0 high speed 480Mbps external drive storage system.
Any ideas?
Thank you in advance for any help. Bo

[Alexey V. Gubin]

Try disabling the LDM parser.


Start ZAR, click "Advanced Configuration".
In there, switch to "Disks and partitions".
Clear "Read and parse LDM (Dynamic disks) information" checkbox.
Click OK to close configuration window.
Attempt recovery as usual.

[leisureman]

Thank You Alexey,
I did as you instructed, and was able to recover most of the needed documents and pictures. I thought they were permantly gone, but thanks to your program I now have them back.
Regards, Bo

[Alexey V. Gubin]

OK well.

Just for our information, was Windows Vista involved somewhere? Do you run recovery from Vista, or maybe the drive was originally formatted with Vista?

[leisureman]

Vista was not involved, has never been used. Still like XP best. Samsung hard drive was only one year old when hit by power surge during storm. It took out the drive, power supply, MB and processor, as well as the memory. Lesson learned - Use a GOOD surge protector.
Bo
PS. Just glad it was not my computer, but rather my friend's.