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ZAR ZAR-related questions. Digital image recovery; General data recovery (filesystems and RAIDs).

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  #1  
Old 21st April 2010
Smokey Smokey is offline
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Unhappy Video image recovery

My sanyo Exacti HD200 video camera got flooded on a dive. No hope for the camera but I have managed to recover the still pictures (.jpg) and video files (.MP4 and .MOV) from the 16Gb SD card using ZAR. The photo's are fine but the video files won't play. Windows media player opens and looks like it is playing the clips but the screen is black. Any ideas?
Thanks.
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  #2  
Old 21st April 2010
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: Video image recovery

If you try "Recover simple volume" mode with the trial and recover a sample MOV file, is it still damaged?
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Old 22nd April 2010
Smokey Smokey is offline
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Default Re: Video image recovery

I tried "recover simple volume" it recovered the photos and the video seemed to be in two parts, a very small .Mp4 and and the larger .Mov file. which were all renamed as i00000, i00001 etc. In sequence .Mp4 .Mov .Mp4 and so on.
The .Mp4 would open up in Windows media player with the length of the video clip but not play, just show a black screen. The .Mov will not play with the error Windows media player C00D11B1, and Quicktime player gives -Quicktime error - 2048 not a file quicktime understands.
When trying to open it with Vegas pro video editing suite I got, error: the file is most likely corrupt or of an unknown format.

I then used the RAID option, it again recovered the photos, and this time it recovered only .Mp4 files that are actually named as they were saved on the camcorder, Sanyo450 etc. This time I get the same Windows media player error as with the .Mov, and with Quicktime, Quicktime error 2002 - bad public movie atom found.
I again tried to open the .Mp4 in Vegas Pro video editing suite, it gave me an un expected error: file could not be opened.

Is there anything else you could suggest?
Thanks
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Old 22nd April 2010
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: Video image recovery

If you get the same errors both with files numbered iNNNNN and with named files, I suppose the files are damaged beyond our recovery capability.
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  #5  
Old 23rd April 2010
Smokey Smokey is offline
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Default Re: Video image recovery

Can't undersatnd why the pictures are perfectly recovered but not the video files. Do you have or know of a product for purchase which could possibly salvage these video files?
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  #6  
Old 23rd April 2010
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: Video image recovery

Pictures are smaller than videos, hence less prone to damage.

As far as other software is concerned, google for "data recovery software" and try each one in turn to see if something maybe gets better results.
Different software uses different algorithms, so results are somewhat variable.

Also, I'm not aware of anything that can reconstruct a damaged video file with a reasonable success rate.
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