Trying to recover from xD card "not possible to process this device" message

[rswafford]

Hello, I just found this software and it seemed like a good bet for recovering some vacation photos that I can't get off my xD card. I'm following the tutorial at: http://www.z-a-recovery.com/demo-ir.htm and am getting a message on Step 5, when I click "Next" after selecting the device I want to recover from.

The message says: "It is not possible to process this device because its size appears to be zero. Make sure the device is properly installed, connected, and that a media is inserted. If all else fails, try to change the disk access mode in Advanced Configuration, "Disks and partitions" tab."

The card in question is a 512 MB Olympus-branded xD card. I have been using it all this past weekend (including this morning even) taking photos.

I am accessing it using a MAUSB-10 Olympus card reader, and have also tried reading it using my HP All-In-One printer's card reader. Either way, my computer acts like there's nothing in the reader, and the camera (also Olympus) says "Card Error" and prompts me to either clean the card contacts (tried that -- no luck) or format the card.

Help!!!

[Alexey V. Gubin]

I presume you already tried this:
1. Start ZAR, click "Advanced configuration",
2. under "Disks and parititons", change "Disk access using physical drives" to "Disk access using logical drives (like C".

If the above did not work, then you need an in-lab recovery, we cannot help you. This happens to the memory cards sometimes, and this is beyond our capabilities to repair.

[rswafford]

I did try that Alexey, thanks though. Do you have any experience with something like this? Any idea what it might cost or anything? I'm guessing for the number of photos that were on the card, it would likely be prohibitively high It was my son's first camping trip

[Alexey V. Gubin]

You have to ask the lab for a quote.