can't open "recovered" files

[heksa]

Hi, I've had some crisis with Flash Card being unreadable to the computer. I've used ZAR to recover the images and it seems like it did recover something, because I have a folder full of TIFF images (I was shooting RAW on Canon 20d). However, I cannot open those recovered files. The moment I select one of them Explorer closes. Photoshop behaves the same way, when I click on a recovered image to open ... it closes really fast.

What is wrong? How can I open those files? Has anyone run into this problem?

[Alexey V. Gubin]

1. Is the size similar between these files, or different?
2. Does the size match the typical size of the good image taken by the camera?
3. Please email the sample of the broken image to development@z-a-recovery.com

[heksa]

Originally Posted by Alexey V. Gubin

1. Is the size similar between these files, or different?
2. Does the size match the typical size of the good image taken by the camera?
3. Please email the sample of the broken image to development@z-a-recovery.com

Thanks for your reply.

The folder containing 66 files is about 1GB in size, so yes, is looks like it's about the size is should be with so many RAW images.

However I won't be able to e-mail you a sample of an image because the moment I "touch" any of those TIFF files the application closes on me. I do have a feeling it has something to do with the security/protection software ... do you have a better idea?

[Alexey V. Gubin]

Try renaming the file.

1. Open Windows Explorer.
2. Navigate to the folder containing the files, but do NOT select any file.
3. On the menu, select "View" -- "List".
4. After that, you probably can "touch" the file. Right click it, select "Rename". Rename to whatever you like but make sure you include ".badfile" in the end. It will prompt you about change of extension, acknowledge this.

In the thumbnails/tiles/details view, Explorer tries to read and parse the contents of the file. If the file is damaged badly, this may cause Explorer to fail/close. We need to trick it to avoid doing so.

If this does not work, any kind of a simple file manager (e.g. FAR, TotalCommander) will probably do a rename.

[heksa]

Thanks Alexey. I managed to rename the files to .badfile extension and they are about 7,000 KB each which is what the .CR2 would be. I also renamed them to Canon Raw extension, but the apps keep closing on them.

Is there any hope I could still turned them into picutres?

[Alexey V. Gubin]

I did not receive the email with a sample. I need to look at the actual file to check its contents before I can make any conclusion.
Could you please email that .badfile sample to development@z-a-recovery.com. The mailbox will accept 7000KB attachment with no problem.

[Alexey V. Gubin]

Although we tried to reconstruct the image, something is apparently wrong in there, and we were unable to. Sorry, but we can't be of any further assitance. Although the exact reason still escapes me, these are beyond our capability to recover.

[heksa]

Originally Posted by Alexey V. Gubin

Although we tried to reconstruct the image, something is apparently wrong in there, and we were unable to. Sorry, but we can't be of any further assitance. Although the exact reason still escapes me, these are beyond our capability to recover.

Thanks anyway ... I've sent my camera to the repair service. I figured it must have been at fault.

Luiza

[spero]

hello

i've shot 463 photos (7 Mpixels each) with my pentax optio 20 camera with 4MB SD memory card. All these photos were accidentally deleted so I used ZAR which reconstructed them (except one because it took so much time -about 3 hours- that the camera went out of battery). Anyway all the 463 pictures were copied in the hard disk. However i can see only the first 200 of them. The others (263) cant be opened because of a file header problem or something. I tried to repair them using some software but it didnt work. ZAR seemed to work perfectly, no alerts, no bad messages, nothing. Can you tell me please what can i do to see the rest of my pictures?

thank you very much.

[Alexey V. Gubin]

The only thing I can think of, is that you

1. Charge the battery fully again
2. Start ZAR, on the first screen click "Advanced Configuration"
3. In there, on the "Image recovery" tab, set "End-of-file detection" to "None"
4. Click OK to close configuration and retry.