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ZAR ZAR-related questions. Digital image recovery; General data recovery (filesystems and RAIDs).

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  #1  
Old 27th September 2010
gavinsingh gavinsingh is offline
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Default Error message

Folks,
I purchased this software after having an error on the trial version but now with the purchased version i have the same error message it's very vague here is the error:
environment:
Windows 7 ultimate
Drive SATA drive connected with Estata cablel


window title: Error

Error: Access violation at 0x00000000 (tried to read from 0x0000000), program terminated.

Would you please let me know if i have to change any settings on the software
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  #2  
Old 27th September 2010
gavinsingh gavinsingh is offline
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Question Re: Error message

More information:
Zar Version 8.5
with default settings running against a volume that was one partition without a partition size set manually.. Scan takes about 4 hour then it comes up with the error message. I have not changed the default settings .. I have rebooted and tried this twice so far with the same results.
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  #3  
Old 27th September 2010
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: Error message

And the trial version was run successfully on that very same machine?
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Old 28th September 2010
gavinsingh gavinsingh is offline
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Default Re: Error message

Yes Sir .. it ran successful, I have rebooted the machine twice .. the drive is attached to a estata docking station I removed it too early from the docking station and corrupted the MFT. The Trial version was able to show me all of my files it did not fix the MFT but I could copy the files to a new drive. This paid for version is giving me the error above. I have reinstalled too
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Old 29th September 2010
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: Error message

Any chance yoг try the same on a different machine?
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Old 30th September 2010
gavinsingh gavinsingh is offline
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Default Re: Error message

I have to build a xp machine to do this on .. I only have windows 7 machines .. that is why I bought this product so I would not have to build and OS to do a chkdsk .. fix MBR ..
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Old 30th September 2010
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: Error message

I'm sorry but we have no options except to try on XP. This pretty much invalidates your reason to buy ZAR, hence I've refunded the order. However, I'm still interested in the outcome of the XP run if it ever comes to that.
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