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ZAR ZAR-related questions. Digital image recovery; General data recovery (filesystems and RAIDs).

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  #1  
Old 13th December 2010
Alexey V. Gubin Alexey V. Gubin is offline
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Default ZAR 9.0 license keys

ZAR version 9.0 uses different license keys, incompatible with the existing 8.5 series keys.

If you have purchased a license for a 8.5 series (or earlier) and you need to use ZAR once again, file a support request here

http://www.z-a-recovery.com/support/ttx.cgi

Make sure to include as much of the following information as possible
  • Your full name.
  • The email address used to place the order.
  • The billing address used to place the order.
  • Optionally, you may include the serial number you currently have.
to get a replacement key for 9.0 free of charge.

The upgrade is free of charge, but you have to request it. We decided it is better not to spam all the past customers with an email they most likely do not want.
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  #2  
Old 4th April 2011
gzelenka gzelenka is offline
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Default Re: ZAR 9.0 license keys

Do we uninstall the previous version and install version 9 or does it install over the top.

Regards,

Guido
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  #3  
Old 5th April 2011
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: ZAR 9.0 license keys

Does not matter actually. Install over the top is OK.
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  #4  
Old 10th May 2011
pwong pwong is offline
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Default Re: ZAR 9.0 license keys

Dear admin,

I'm still waiting for my v9 key to be sent to me. I've filled out the above form and sent a PM to you last week. Could this request be expedited please.

Thank you!
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  #5  
Old 10th May 2011
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: ZAR 9.0 license keys

Oops. I thought the support ticket update reached you properly. My fault.

I've just sent you a PM with the replacement key.
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  #6  
Old 21st May 2011
realmc11 realmc11 is offline
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Default Re: ZAR 9.0 license keys

I also have not received the ZAR 9 license key. Waited the 12 hours after initial purchase for the key to be e-mailed as instructed. Have completed a ticket. Still nothing. Love the software and would like to be able to use what I've purchased to it's full ability. Thanks.
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  #7  
Old 22nd May 2011
realmc11 realmc11 is offline
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Default Re: ZAR 9.0 license keys

Got it now. Thanks!
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  #8  
Old 21st June 2011
floweht floweht is offline
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Default Re: ZAR 9.0 license keys

I tried sending a request through the link keep getting error cannot obtain lock or something like that.
I upgraded to v9 need a new license key, Thanks.

Can you send to email account for this acct?
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  #9  
Old 22nd June 2011
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: ZAR 9.0 license keys

Yeah, we moved the server yesterday, expected this to be smooth but got sort of "did not go as planned" as usual. Will do.
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  #10  
Old 8th August 2011
dikster dikster is offline
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Default Re: ZAR 9.0 license keys

I would like to know why the mail i just got has info for the older zar and i just bought the new. why must i wait 12 hours for something like this? when will i be allowed to use what i purchased? and i did fill out the request ticket
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