Can't get past Volume Analysis in progress

[Jesse Juarez]

Help- this is my first time attempting to recover ditigal images. When I run ZAR 8.2 zero assumtion and follow directions on screen it freezes when I get to Volume analysis I wait and don't see progress by way of led bars in the box. I assuming it;s freezing up? I have Olympus 765 camera and am using cable directly to my laptop.

Any suggestions?

[Alexey V. Gubin]

If you do not see progress bar moving, and the entire disk map stays yellow ("not scanned yet"), then it freezes when reading the card.

I suggest that you use a card reader device (rather than a camera connection). This takes camera and its firmware out of the equation..

[olympus770user]

I had the same problem as Jesse Juarez (can't get past volume analysis). I tried the steps you recommend (simple ... ) and the program never prompted me for the type of camera. I simply ended up have the same problem as before. Fortunately I have a sample of the files (jpeg) - I was able to copy the files from the XD picture card using a card reader. My camera is not able to read the card.

Can you please check the attached file.

For Jesse's information. I was informed that the "H" series XD picture cards have been known to fail.

Thanks,
Marco

[Alexey V. Gubin]

Huh. I still do not see the attachment. It may be just too large for a forum. Could you please email the sample to development@z-a-recovery.com?

[Alexey V. Gubin]

No luck.

I've received the sample photo and run a usual verification procedure.
Copied the image to the test card several times and ZAR recovers all the copies fine. This eliminates the possibility of the file detection problem. Hence, I conclude there are no repairable photos on the card. Since the recovery is pretty straightforward, the probability of missing something is quite low.