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ZAR ZAR-related questions. Digital image recovery; General data recovery (filesystems and RAIDs).

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  #1  
Old 7th September 2008
jonno jonno is offline
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Default Documents corrupted

I've successfully restored photos and music from a Western Digital hard drive - damaged due to power outage. However, all .txt, .xls and .doc files are corrupted when opened - they look OK in explorer. Are they permanently damaged or do you have any ideas how I could recover them? Many thanks.
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Old 8th September 2008
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: Documents corrupted

Would be nice if you specify what the filesystem type was on it.
Probably the best option is that you find the log file, C:\Program Files\ZAR\logfile.txt, ZIP it and email to me at development@z-a-recovery.com. This file contains all the data I need to review how it did the recovery.
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Old 9th September 2008
jonno jonno is offline
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Default Re: Documents corrupted

Many thanks. I've sent you the log file. The file system is NTFS. I look forward to your response.
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Old 9th September 2008
jonno jonno is offline
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Default Re: Documents corrupted

Oh...I should add that it was NTFS but was showing as RAW after the power outage problem and when recovering data. Thanks.
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Old 9th September 2008
Alexey V. Gubin Alexey V. Gubin is offline
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Default Re: Documents corrupted

I've checked the log and the drive appears damaged beyond our capabilities to repair. Hence, I've just refunded your order.

Sorry it did not work out.
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Old 10th September 2008
jonno jonno is offline
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Default Re: Documents corrupted

Thanks for trying.
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