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Home / Extras / ZAR 8.4 Manual / Misc information / Stats reporting / Stats privacy

Stats privacy

General considerations

The report you submit is never used separately from others' reports. All the reports collected are subjected to statistical processing, and averages and outliers of the statistics are used for the following purposes:
  • Identify software bugs
  • Identify weak spots in processing algorithms
  • Identify processing speed issues
  • Evaluate various recovery performance aspects and possibly create some neat graphs.

The report does not contain any personally identifiable information and does not contain any sensitive information (like usernames and passwords). There are two things in the report that might require additional explanation in privacy terms.

 

Random identification number

The random identification number is for us to distinguish between the same error occurring on the same machine (or the data set) hundred times in a row, or occurring once on each of hundred of different machines (data sets). There is no way to trace a random number back to the person who submitted the report (you) or to the particular computer the report was generated on.

 

File name in the report

Occasionally, a file name may slip into the report. This happens when an abnormal situation is detected within the validation routines. In such a case, the name of the file which caused the error is logged. Only one file name is logged per report, as the parameter named ValErrFile. Typically, a single file name logged does not present a significant concern privacy-wise. On top of that, an error that warrants logging a file name is a rare situation.

Stats reporting

"Couples just married are not my problem... I dig more drives just crashed." -- Z.A.R.

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Our customers say

Sounds good, but it didn't identify my camera as a drive. I use an Olympus C740UZ with an XD picture card, and Windows XP. Windows reads the camera as removeable disk E: but ZA failed to pick it up. I tried all the different processes suggested by ZA help, without success. Shame, because all the other reviews suggest it's a nice little bit of software. Try it anyway, you've got nothing to lose.


 
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